Walker Wayland Australasia introduces an Employee Assistance Program

Walker Wayland Australasia introduces an Employee Assistance Program

The recent bushfire crisis that has affected hundreds of thousands of Australians has highlighted the need for businesses to provide support and assistance for employees and their families. Not just to support those who may be impacted by the current crisis, but for any mental health issues that may arise.

Walker Wayland NSW in conjunction with Walker Wayland Australaisa Limited is pleased to announce that we are introducing an Employee Assistance Program to our company for all of our employees. The company we have chosen is Acacia EAP. Acacia EAP operates 24 hours a day to be available to assist employees.

What is EAP?
Employee Assistance Program (EAP) is a confidential counselling service offered to employees of a company to deal with personal or work-related issues in a positive way. EAP provides counselling through a separate organisation as opposed to an in-house counsellor, to allow confidential assistance to employees. EAP involves short-term counselling to assist in overcoming life’s challenges and help return employees to a better state of emotional well-being.

EAP’s such as the one we have selected, provide assistance for a number of issues that may affect employees, their families or clients including:
– Depression
– Anxiety
– Stress management
– Relationship & marriage difficulties
– Family & parenting issues
– Grief & loss
– Illness adjustment & management
– Addiction & substance abuse
– Work related stress
– Financial coaching
– Legal referral
– Sleep disorders
– Dietitian support
– Eating disorders
– Domestic violence
– Mental illness

Is it confidential?

EAP’s such as Acacia EAP are an independent provider which ensures employee’s counselling sessions remain completely confidential. In accordance with the Privacy Act, Acacia EAP never discloses personal details to anyone without written consent.

Furthermore, Acacia EAP also does not disclose any information relating to sessions to managers or employers. Individual employee names are never disclosed unless consent is given to advise them. The service is highly confidential.

How does it work?

This particular EAP engaged by Walker Wayland NSW involves short term counselling of up to 3 hours counselling per employee/family unit per year. The cost of sessions is free of charge for employees as it is covered by the company.

Appointments can be arranged at several locations or via phone, video link and live chats also available if more convenient with a 24-hour hotline available.

Access to the EAP for Clients
There is an opportunity to extend these services to the clients of Walker Wayland NSW if they require assistance. We encourage any clients who wish to find out more information about the program to contact Walker Wayland NSW.