Privacy Policy

Our Commitment to Your Privacy

Walker Wayland NSW (“we”, “us”, “our”) is committed to respecting your privacy and protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It also outlines how you can access and correct your personal information and make a complaint about our handling of your information.

What Personal Information Do We Collect?

We collect personal information that is reasonably necessary to conduct our business as Chartered Accountants and Business Advisors, to provide and market our services, and to comply with our legal obligations.

The types of personal information we collect and hold may include:

• Name, address, and contact details
• Date of birth and identification information
• Tax file number and other government identifiers
• Financial information, including income, expenses, assets, and liabilities
• Business details and financial records
• Employment information
• Family circumstances relevant to our services
• Information about your interactions with us

How Do We Collect Your Personal Information?

We collect personal information in various ways, including:

• Directly from you when you engage our services
• When you complete forms, submit documents, or provide information
• Through your communications with us
• From third parties with your consent (such as your bank, other advisers, or government agencies)
• Through our website and digital services
• From publicly available sources

Website and Digital Collection

When you visit our website or use our digital services, we may collect:

• Your IP address and device information
• Browser type and settings
• Pages visited and time spent on our website
• Referral source
• Information you provide through online forms

We use cookies and similar technologies to enhance your experience on our website, improve our services, and for security purposes. This may include the use of third-party tools such as Google Analytics or marketing services. You can manage your cookie preferences through your browser settings.

How Do We Use Your Personal Information?

• To provide accounting, audit, tax, and business advisory services
• To comply with our legal and regulatory obligations
• To communicate with you about our services
• To manage our relationship with you
• For administrative and operational purposes
• To improve our services and develop new offerings
• To market our services to you (where permitted)
• For recruitment and employment purposes
• To protect our legal interests

Where required, we rely on your consent, our contractual obligations, legal requirements, or our legitimate interests as the legal basis for processing your personal information.

Disclosure of Your Personal Information

We may disclose your personal information to:

• Our employees and partners involved in providing services to you
• Other service providers and professional advisers who assist us in operating our business
• Government agencies and regulatory bodies as required by law
• Entities associated with Walker Wayland NSW and/or its partners
• Members of the Walker Wayland Australasia Limited network
• Members of the BKR International Association in Australia and overseas
• Other parties with your consent

Overseas Disclosure

We may disclose your personal information to overseas recipients, primarily through our membership with BKR International. These recipients may be located in various countries where BKR has member firms, including but not limited to the United States, United Kingdom, Europe, and Asia.

While we take reasonable steps to ensure overseas recipients handle your personal information in accordance with Australian privacy standards, we cannot guarantee that they will comply with the Australian Privacy Principles.

Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:

• Secure physical storage of documents
• Electronic security measures including firewalls, encryption, and password protection
• Staff training and confidentiality agreements
• Regular security assessments
• Secure destruction of documents when no longer needed

While we take reasonable steps to secure your information, no data transmission over the internet or storage system can be guaranteed as 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and for legitimate business purposes. The retention period varies depending on the type of information and the purpose for which it was collected.

When we no longer need your personal information for any purpose, we will take reasonable steps to destroy or permanently de-identify the information, unless we are required by law to retain it.

Data Breach Notification

In the event of a data breach involving your personal information that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with our obligations under the Notifiable Data Breaches scheme.

Marketing Communications

We may send you information about our services that we believe may be of interest to you. You can opt out of receiving marketing communications from us at any time by:

• Using the unsubscribe function in our electronic communications
• Contacting our Privacy Officer

Your Rights and Choices

Access to Your Personal Information

You have the right to request access to the personal information we hold about you. We will provide access within a reasonable timeframe, except in limited circumstances where the law permits us to deny access.

Correction of Your Personal Information

We take reasonable steps to ensure that the personal information we hold is accurate, complete, and up-to-date. If you believe that any personal information we hold about you is incorrect, incomplete, or out-of-date, please contact our Privacy Officer.

Withdrawal of Consent

Where you have provided consent for us to collect, use, or disclose your personal information, you may withdraw that consent at any time by contacting our Privacy Officer. Please note that withdrawing consent may affect our ability to provide services to you.

Complaints

If you have concerns about how we handle your personal information, please contact our Privacy Officer. We will acknowledge your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will publish the updated policy on our website and, where appropriate, notify you of significant changes.

Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:

Privacy Officer
Walker Wayland NSW
GPO Box 4836
SYDNEY NSW 2000

Email: [email protected]

Phone: +61 2 9951 5400

This Privacy Policy was last updated on 1 May 2025.